Taking the Shine off Pinnacle's Glossy PicturePosted: July 6, 2001
Roger Tayor of JSS Pinnacle paints a glossy picture of how the company could secure more work for its profit-driven ventures (Inside Housing June 15). The reality of its existing operations in the Shoreditch Neighbourhood in Hackney is more prosaic. Despite being in the area for over two years, it has failed to significantly improve the performance of Shoreditch neighbourhood (judging by the published key performance indicators) in relation to the rest of the housing management service.
Readers need no reminding that Hackney Council provides the most expensive service which is substantially below par, so JSS Pinnacle does not realy have to try very hard to do better.
In addition, it allegedly managed to overspend its repairs budget by around £600,000. The council, without consulting other residents, decided to generously allow JSS Pinnacle to pay back that deby over two years. This year, again without specifically consulting residents (the item was hidden in a turgid committee report), the council agreed to wipe the slate clean, as it would take too long to pay back and damage Shoreditch tenants’ interests.
This is an interesting point. When JSS Pinnacle make profits, the company gets to keep its ‘return’ on capital, they are not spread round the borough. When it allegedly overspends, the council spreads the losses over the HRA [the name of the budget for day-to day spending oncouncil housing]. Is it possible to know what JSS Pinnacle really makes on its Hackney operation? My advice to others is don’t touch them with a bargepole.
John Calderon. Chair, Dalston Neighbourhood Panel.
Tenant leader and the Chair of the former Hackney Tenants Federation (FOHTRA) takes the fight into the house journal of the housing professionals, Inside Housing, 6 July